Pricing, switching from another tool, security, how features actually work. Direct answers, no marketing fluff.
🚀Getting started
Most operators publish their first schedule within 5 minutes of signup — no implementation specialist required. Add your locations, invite employees by phone or email, and drag-drop the first week. We have step-by-step guides if you get stuck.
No. The Free plan is $0 forever for 1 location and up to 10 employees — no credit card, no bank account and no end date. You only pay if you move to Team ($29 a month for your first location and 30 employees) or Pro ($2 per employee + $10 per location, per month).
There's no time-limited trial. The Free plan doesn't expire: 1 location and up to 10 employees, with the core features (scheduling, open shifts, time off, shift trades, the phone time clock, timesheets, reminders and the Monday AI digest), free for as long as you stay within those limits. Team adds no caps, conflict checks and overtime warnings before publish, the tablet kiosk, breaks, the staff Earnings page, team messages and announcements and hours CSV exports. Pro adds POS integrations, tip pool, payroll exports to providers, reports, onboarding and the rest of the AI features.
Yes. No contracts, no minimum terms, no cancellation fees, and you're never billed more than a month ahead. You can cancel from Settings → Billing in two clicks. Your data is yours — exportable to CSV any time.
Free covers up to 10 employees and 1 location. When you add an 11th employee or a 2nd location, you pick Team or Pro. Team is $29 a month and includes your first location and 30 employees (+$10 per extra location, +$1 per employee past 30), so 11 or 25 employees at 1 location is $29/mo and 20 employees at 2 locations is $39/mo. Pro is $2 per employee + $10 per location, per month, with every employee and location billed: 25 employees + 1 location is $60/mo.
🔄Switching from another tool
Most operators are fully switched within a week. Export your employee roster from the old tool as CSV and upload it as is — PeopleBridge reads the column names Homebase, 7shifts, When I Work, Deputy and Sling use. Schedules are rebuilt one week forward (we don't migrate history because the old tool stays as the historical record). Technical support for your import is free if you need it: email info@peoplebridge.app and we'll get your team in for you.
CSV import is included on Free. Most operators don't do this — they finish the current pay period in the old tool, then start fresh in PeopleBridge from the next pay period. Cleaner for payroll, fewer reconciliation headaches.
It's yours. CSV export of employees, schedules, time entries, time-off requests, documents, and audit logs is available to everyone, including on the Free plan. We don't hold your data hostage.
💳Pricing & billing
Three plans. Free is $0 forever for 1 location and up to 10 employees, with the core features — no credit card. Team is $29 a month and includes your first location and 30 employees (+$10 per extra location, +$1 per employee past 30) with the kiosk, breaks, messaging, conflict checks and hours exports. Pro is $2 per employee + $10 per location, per month, with every feature, and every employee and location is billed. For example, an 8-person team at 1 location is $0 on Free; 25 employees + 1 location is $29/mo on Team or $60/mo on Pro. Billed monthly, no contract. See /pricing for details.
On Pro, yes — $2 per employee per month, plus $10 per location per month. On Team, the first 30 employees are included in the $29 and each one past 30 is $1. Everyone with a profile counts (owners, managers, staff and board members, including people who are inactive, on leave or seasonal) until you archive them. Pending invites and unapproved applicants don't count. On Free, up to 10 employees cost nothing.
No. Team includes everything on its list for the $29 base (plus $10 per extra location and $1 per employee past 30), and Pro includes every feature — the POS integrations, payroll exports, reports and all AI features — for the $2 per employee + $10 per location monthly price. No per-export fees, no metered AI billing and no support fees.
⚙️How features work
When an employee taps "Clock in" on their phone, we check their GPS coordinates against the location's configured geofence radius (default 100 ft, configurable 50–500 ft per location). If they're inside the fence, they clock in. If outside, on Free the punch is accepted with a warning and flagged for manager review; on Pro you can block it instead, with a manager override. We also capture a selfie at punch for tamper-proof audits.
Yes — Kiosk mode. Set up a tablet at the front desk, employees clock in/out with their 4-digit PIN. Selfie capture works there too. Kiosk mode is part of Pro; on Free, employees clock in from their own phones.
Payroll exports are a Pro feature. Click "Export" on any pay period. We generate a CSV in the format your payroll provider expects (QuickBooks, Gusto, ADP, Paychex, or a generic format). Hours are rounded to your rule (5/10/15 min), overtime is calculated at 1.5×, 1099 totals are split from W-2 totals.
All 14 AI features are live and demoable today (no "coming soon" roadmap items). They include: building a draft week from a plain-English description, catching conflicts/OT/coverage gaps before publish, ranking who to send an open shift to first, watching labor-cost-of-sales daily, predicting overtime before it happens, smart re-notifications when no one accepts, document data extraction from photos, Ask PeopleBridge (plain-English questions about your own data), payroll review before export, and 5 more. The Monday AI digest is included on Free; every other AI feature is part of Pro. Every AI suggestion is reviewable — you stay in control of every decision.
Yes — push notifications (in the PeopleBridge iPhone and Android apps) and email, plus in-app messages on Pro. Employees get notified when a schedule is published, when their shift changes, and when an open shift matches their availability — and on Pro, when a manager DMs them or posts an announcement. They control which channels via Profile → Notifications.
🔐Security & data
Postgres database hosted on Supabase (AWS us-east-1), encrypted at rest with AES-256. Daily automated backups. Row-level security policies enforce that no org can see another org's data — period. Audit log on every sensitive action.
PeopleBridge does not sign BAAs. It is for workforce management — staff schedules, time and onboarding — not patient data. Do not store patient data (PHI) in PeopleBridge; keep it in your EHR.
OT is calculated at 1.5× over 40 hrs/week. On Pro you get overtime warnings before you publish a schedule plus the Overtime Watch report. Audit logs record every time edit so you have defensibility if challenged. We don't give legal advice — talk to your CPA or employment lawyer for state-specific rules.
Employees see only their own schedule, timesheets, and documents. Managers see the locations they're scoped to. Owners see the whole org. Multi-location managers can be scoped to a subset of locations. Every read is RLS-policy-checked at the database, not just in the UI.
🏢Industry-specific
Yes. One owner login spans every store; per-location managers see only theirs. Roll-up reporting for the operator. More than one location needs Team or Pro: $10 per extra location on Team (on top of the $29), or $10 per location + $2 per employee on Pro, with no cap on locations.
Worker classification is a first-class field. 1099 onboarding skips W-4/I-9 and captures W-9 instead. Year-end payroll reports give you a clean 1099-NEC total per contractor separated from W-2 totals — your CPA stops calling you in January.
Yes, on Pro. License-expiry reminders are part of the Pro onboarding tools, alongside the onboarding packet, document photo fill-in and consent forms.
Toast integration is live (Pro) and in production at multi-location restaurants — it pulls sales, tips, tax, and discounts in real time via webhooks. Square is live too (Pro): connect it with your Square sign-in and the same sales, tips, tax and discounts flow in. Clover is built in the same way (Pro): connect each Clover store with your Clover sign-in. All three are included free with Pro — no add-on fee. Don't see your POS? Our engineering team will build a custom integration for your store with dedicated 1-on-1 onboarding for a flat $199. Email info@peoplebridge.app.
Same pricing as everyone — Free for 1 location and up to 10 people (volunteers and board members count), then Team at $29 a month for the first location and 30 people, or Pro at $2 per person + $10 per location, per month. Volunteer-vs-staff hours separation. Ministry-by-ministry scheduling for churches. Grant-friendly reporting + audit trails for board oversight. See /industries/nonprofits and /industries/churches.
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